- Decrease your turnover rate and save your organization millions of dollars. For example, Covenant Hospice decreased their turnover from 35% to <12% generating a ROI of >$3 million.
- Provena Senior Services has gone from the 41st percentile to the 94th percentile in 12 months for patient satisfaction. Employee satisfaction is in the 85th percentile.
- Sharp Hospice, part of the Sharp Health System in San Diego, has seen patient satisfaction go from the 1st percentile to the 80th percentile in little more than 12 months. Current turnover is less than 2% and employee satisfaction is the highest in their health system for their size department at 92%.
- "Since implementing the Studer techniques, we have seen our employee turnover decrease by 20% in our hospice service line." David Yamamoto, CEO, Sutter North Hospice
- "By implementing the Studer tools, our satisfaction score had such a significant turnaround, we won the Press Ganey Compass Award for skilled nursing facilities." Edward Guina, Administrator/Director of Nursing for Mills Peninsula Extended Care
- Patient satisfaction scores at Mills Peninsula went from the 10th percentile to the 80th percentiles in a 12-month period.
- Hospice Care of South Carolina has decreased their turnover by 40% in less than a year - an ROI of >$2.6 million.
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UPCOMING EVENTS
- Excellence in End-of-Life Care Institute
September 30-October 1, 2008 in Las Vegas, Nevada
About the Institutes
Quint Studer and the Alliance team share how they have hardwired excellence in end-of-life care organizations around the country. During these seminars you will learn prescriptive tools, tactics and strategies to ensure hospice and palliative care organizations, home health organizations, nursing facilities, and assisted living facilities are great places for employees to work, physicians to entrust the care of their patients, and for patients and families to receive the very best care to be offered. Learn more and register.
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